Waterbury Inn Policies

The Waterbury Inn has a few policies to pay attention to while you're enjoying your stay at our condominium suites:

Check-in

Check in time is between 3pm ‐ 6pm. If you are going to be arriving after 6pm please call our front desk 800-720-1624 to make arrangements.

Check-out

Check out time is between 10:30 ‐ 11:00. June ‐ October we are unable to accommodate late check outs do to the high volume of turn over during this time.

Reservations

Your room charges, plus applicable taxes, are charged to your credit card (Visa, Mastercard, Discover, AMEX) 50% deposit upon reservation. The remainder of your balance is due upon check-in and can only be paid by credit card or cash. Final payment can only be paid by check if it is paid for in full 15 days before you arrive.

YOU ARE RESPONSIBLE FOR CHECKING THE DATES ON YOUR CONFIRMATION AND MAKING SURE IT IS CORRECT! Please review our cancellation policy.

Registration

You must let us know the total number of people in your room during registration for security purposes.

Cancellations

If you cancel 14 days prior to your reservation there is a $25.00 processing fee. If you cancel after the 14 days your refund less the $25 processing fee is only applied if we are able to re-rent the room for ALL nights. If you want to shorten your stay you must do it 14 days prior to arrival. Once you are in the 14 day window you are responsible for ALL your dates unless we can re-rent them.

Minimum Stay

Two or Three-night minimum stay on special event, select holidays, festival and weekends.

Smoking

The Waterbury Inn is a smoke-free facility. Anyone who violates this policy will be charged a $350.00 cleaning fee. If this policy is broken again, the violator will be asked to leave and no refunds will be given.

Rates

We have Yeild Managed rates. It pays to book early to secure your room at the base rate. Once we reach 80% occupancy the rate will go up.

Pets

We're sorry, but our resort is not equipped to welcome your pets, and we ask that you make other arrangements for them. Violation of this policy will result in a $250.00 extra cleaning fee and you will be asked to remove your pet immediately.

Additional Persons

Suite rates are based upon double occupancy. Additional people are $12.00 extra per person, per night.

Children

Children thirteen (13) years of age and under stay free. We have crib and high chair rental available.

Privacy Policy

We respect and are committed to protecting your privacy. We may collect personally identifiable information when you visit our site. We also automatically receive and record information on our server logs from your browser including your IP address, cookie information and the page(s) you visited. We will not sell your personally identifiable information to anyone.

Security Policy

Your payment and personal information is always safe. Our Secure Sockets Layer (SSL) software is the industry standard and among the best software available today for secure commerce transactions. It encrypts all of your personal information, including credit card number, name, and address, so that it cannot be read over the internet