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Waterbury Inn Policies

The Waterbury Inn has a few policies to pay attention to while you’re enjoying your stay at our condominium suites:

Reservation Deposit Required

Your room charges, plus applicable taxes, are charged to your credit card (Visa, Mastercard, Discover, AMEX) and a 50% deposit is processed upon making your reservation. The remainder of your balance is due upon check-in and can only be paid by credit card or cash. Final payment can only be paid by check if it is paid for in full 15 days before you arrive.

YOU ARE RESPONSIBLE FOR CHECKING THE DATES ON YOUR CONFIRMATION AND MAKING SURE IT IS CORRECT! Please review our cancellation policy.

Registration

You must let us know the total number of people in your room during registration for security purposes.

Cancellations

If you cancel 15 days or more prior to your arrival date, we will refund your deposit…minus a $25.00 credit card processing fee. If you want to shorten your stay, you must notify us 15 days or more prior to your arrival date. If you shorten your stay 14 days or less prior to arrival you are responsible for all your dates until we can re-rent them. If you cancel 3-14 days prior to your arrival date your deposit will go onto a Waterbury Inn gift card that does not expire for you to use on any future reservation. If you have to cancel 48 hours or less prior to your arrival date, you forfeit your deposit.

Minimum Stay

Two or Three-night minimum stay on special event, select holidays, festival and weekends.

Smoking

The Waterbury Inn is a smoke-free facility. Anyone who violates this policy will be charged a $350.00 cleaning fee. If this policy is broken again, the violator will be asked to leave and no refunds will be given. Smoking is only permitted in our designated smoking area in the back of our property. Please ask front desk for this location as smoking is not permitted anywhere else on the property. All forms of Marijuana is still illegal in the state of Wisconsin. This includes medical use. We are legally obligated to report this. Please do not bring this on to our property or in to the building.

Rates

We have Yeild Managed rates. It pays to book early to secure your room at the base rate. Once we reach 80% occupancy the rate will go up.

Pets

With the exception of service animals, our resort is not equipped to welcome your pets, and we ask that you make other arrangements for them. Violation of this policy will result in a $250.00 extra cleaning fee and you will be asked to remove your pet immediately.  Please note: Therapy animals are NOT service animals and are also not permitted.

Additional Persons

Suite rates are based upon double occupancy. Additional people are $12.00 extra per person, per night. It is against fire code to exceed the number of people allowed. So please register every person that is coming with you.

Children

Children thirteen (13) years of age and under stay free. We have a limited number of pack n plays.

Privacy Policy

We respect and are committed to protecting your privacy. We may collect personally identifiable information when you visit our site. We also automatically receive and record information on our server logs from your browser including your IP address, cookie information and the page(s) you visited. We will not sell your personally identifiable information to anyone.

Security Policy

Your payment and personal information is always safe. Our Secure Sockets Layer (SSL) software is the industry standard and among the best software available today for secure commerce transactions. It encrypts all of your personal information, including credit card number, name, and address, so that it cannot be read over the internet